The five things you can do
Who gets your report
Routing is a rules-based suggestion from the issue type. Ward boundaries, road ownership and statutory jurisdiction are confirmed by staff before any enforcement or closure — so the department shown on a fresh report can change.
| Issue | Suggested department | Response |
|---|---|---|
| Open garbage burning | MCG Sanitation | 24 h High |
| Road dust / unclean road | MCG / GMDA / road-owning agency | 48 h High |
| Construction dust | Competent construction / pollution-control authority | 24 h High |
| Waste accumulation | MCG Sanitation / waste contractor | 48 h Medium |
| Vehicle idling / congestion | Traffic Police | 48 h Medium |
| Industrial smoke / emissions | HSPCB | 24 h High |
| DG set emissions / noise | HSPCB / competent authority | 48 h Medium |
| Tree / green cover concern | MCG Horticulture | 120 h Low |
| Other | MCG Ward Operations | 72 h Medium |
“Response” is the target time to act on the case, not a guarantee of a completed fix.
How a case closes
Closure is deliberately not a single click:
- Field team marks it resolved
- You confirm or dispute it
- An independent administrator closes it
That is why the app lets you confirm a fix but never shows a “close as verified” button: a case marked closed should mean someone independent checked it.
Your privacy
About the air-quality numbers
Values follow the CPCB National Air Quality Index. Every reading carries a provenance label and the app shows it: only readings marked CPCB are official measurements; others are modelled or demonstration data and are labelled as such. Health guidance shown with a band is public health advice, not individual medical advice.
See air quality by areaInstall it like an app
This page can live on your home screen and open full-screen without a browser bar. On Android, use your browser menu → Add to Home screen. On iPhone, use Share → Add to Home Screen. Saved reports stay on the device either way.
Gurugram Clean Air Intelligence is a prototype by ScikIQ and is not an official government monitoring system. Report content is used to prioritise municipal action and may be reviewed by multiple departments.