Citizen services

How this works

The five things you can do

Who gets your report

Routing is a rules-based suggestion from the issue type. Ward boundaries, road ownership and statutory jurisdiction are confirmed by staff before any enforcement or closure — so the department shown on a fresh report can change.

IssueSuggested departmentResponse
Open garbage burningMCG Sanitation 24 h
High
Road dust / unclean roadMCG / GMDA / road-owning agency 48 h
High
Construction dustCompetent construction / pollution-control authority 24 h
High
Waste accumulationMCG Sanitation / waste contractor 48 h
Medium
Vehicle idling / congestionTraffic Police 48 h
Medium
Industrial smoke / emissionsHSPCB 24 h
High
DG set emissions / noiseHSPCB / competent authority 48 h
Medium
Tree / green cover concernMCG Horticulture 120 h
Low
OtherMCG Ward Operations 72 h
Medium

“Response” is the target time to act on the case, not a guarantee of a completed fix.

How a case closes

Closure is deliberately not a single click:

  • Field team marks it resolved
  • You confirm or dispute it
  • An independent administrator closes it

That is why the app lets you confirm a fix but never shows a “close as verified” button: a case marked closed should mean someone independent checked it.

Your privacy

About the air-quality numbers

Values follow the CPCB National Air Quality Index. Every reading carries a provenance label and the app shows it: only readings marked CPCB are official measurements; others are modelled or demonstration data and are labelled as such. Health guidance shown with a band is public health advice, not individual medical advice.

See air quality by area

Install it like an app

This page can live on your home screen and open full-screen without a browser bar. On Android, use your browser menu → Add to Home screen. On iPhone, use Share → Add to Home Screen. Saved reports stay on the device either way.

Gurugram Clean Air Intelligence is a prototype by ScikIQ and is not an official government monitoring system. Report content is used to prioritise municipal action and may be reviewed by multiple departments.

Gurugram Clean Air Intelligence · Prototype by ScikIQ. Not an official government monitoring system. This is not an emergency service — for immediate danger to life or property, call the emergency services. Staff sign-in