What the city is doing
Work orders
Live resident cases in Vikas Sadan
Only the issue type, area, department and response clock of other residents' cases are shown — never descriptions, names or contact details.
The standing playbook
These are the interventions the corporation and its partner agencies commit to, with the department answerable for each and the time it is meant to take. A report you file is routed into one of them.
Inspect and enforce industrial emission norms HSPCB · target 5 days · critical priority
Prioritise evidence-led inspections of industrial units and track regulatory follow-through.
Eliminate garbage burning & improve waste collection MCG / waste contractor · target 2 days · high priority
Identify recurring burn locations, ensure collection coverage and escalate repeat violations.
Enforce construction dust norms MCG / HSPCB · target 3 days · high priority
Inspect active sites for green screens, covered material, wheel washing and debris handling.
Mechanised road sweeping & dust control MCG / GMDA / road-owning agency · target 7 days · high priority
Schedule mechanical sweeping, remove silt and document water/dust suppression on priority roads.
Regulate and monitor diesel generators HSPCB / facility operator · target 7 days · high priority
Inventory DG sets and inspect applicable emission/noise controls and operating practices.
Ensure covered and clean waste transport MCG / transport contractor · target 5 days · medium priority
Inspect waste vehicles for covered loads, leakage and route/transfer-point practices.
Reduce traffic congestion & vehicle idling Traffic Police / GMDA · target 7 days · medium priority
Coordinate traffic management at congestion nodes and monitor idling hotspots.
Ward-level clean-air teams and regular drives MCG ward team / verified RWA · target 7 days · medium priority
Constitute ward coordination team and run recurring hotspot walks and public reporting drives.
Clean and secure open plots MCG / plot owner · target 10 days · medium priority
Identify open plots, remove legacy waste and prevent fresh dumping/burning.
Restore and maintain green cover MCG / Horticulture / RWA · target 30 days · low priority
Identify viable sites, plant native species and assign watering/survival maintenance.
The 90-day pilot
The plan this programme is being held to, and where it has got to.
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Map assets and establish baseline
Map ward assets; identify 20–30 hotspots; capture AQI, PM2.5 and site conditions.
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Appoint ward owners and mobilise communities
Confirm 3–5 wards; appoint ward officers; verify RWAs; approve action plans and work orders.
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Run interventions and inspections
Execute road/waste drives; inspect construction and industrial sites; address repeat complaints.
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Verify outcomes and decide scale-up
Reinspect sites; verify evidence; measure repeat incidents and AQI/PM2.5; publish ward scorecards.
Your area's record
These are the same figures the ward teams are measured on, not a separate public-facing number.
Who is answerable here
Two lines run through every ward: the councillor you elected, and the municipal officer whose job it is to close your case. Both are listed, because a resident who knows only the department has nobody to ask.
Councillor names come from reported results of the MCG election of 2 March 2025 and have not been reconciled against the Haryana State Election Commission record — confirm before relying on one. Office phone numbers and email addresses are not published here.
Who is most exposed nearby
Schools, hospitals and open spaces breathe the same air as the street outside them. Dust or burning next to one of these is worth reporting first.
What you can do
Today, at AQI 312 · Very Poor
- Stay indoors and avoid all outdoor exertion.
- Wear a well-fitted N95 if you must go out - a cloth or surgical mask does not filter PM2.5.
- Keep windows shut; run a purifier if you have one.
- Check on elderly neighbours and anyone with heart or lung disease.
- Seek care for chest pain, wheezing or breathlessness - do not wait it out.
Public health guidance for this band, not individual medical advice. If you have a heart or lung condition, follow your doctor's plan.
Stop it at the source
Most of what this app measures is made a street at a time. Each of these is something a resident or an RWA controls directly — and each one you can report when you see it broken.
Open burning is the most avoidable source in a colony and the fastest to stop. Use the collection service, and tell your RWA and this app when you see a fire.
Report this nearbyGreen screens, covered material, wheel washing and no debris on the road are required, not optional. A site without them is reportable.
Report this nearbyIdling at a school gate, a barrier or a market adds exhaust exactly where people are standing. Thirty seconds of waiting is enough to justify switching off.
Report this nearbyWaste that is collected is waste that cannot be dumped or burnt. Missed collection is itself worth reporting.
Report this nearbyBare, dug-up soil next to a road becomes road dust. Plant it, or ask your RWA to.
Report this nearbyA diesel set running through an evening is a stack in a residential lane. Check it is maintained and run it only when the supply actually fails.
Report this nearbyTake part
Make a commitmentAnonymous · counted on your area's total
Join your ward clean-air teamWalks, hotspot checks and drives with the ward team
Ward teams run recurring hotspot walks and clean-air drives, and they need residents who know the street. Share a contact and the ward team will reach you about the next one.
Get your street involvedThe more eyes, the faster a source is found
Send this to your RWA group. A single evening of open burning reported by five people is harder to leave alone than one report.
The official channels
This app is a prototype, not the statutory complaint system. It is most useful alongside the official routes rather than instead of them — and for anything needing enforcement, use both.
National numbers. This app is not an emergency service — for a fire, a collapse or danger to life, call one of these first and report afterwards.
Gurugram control-room numbers6 listed · not independently verified
Collected from public listings and not confirmed against an official register. Check before relying on one.
Work orders, inspections and verification counts come from the same operational record the ward teams use — nothing here is a separate public-facing number. A completed work order is only marked verified when someone other than the person who did the work has checked it against recorded evidence.